I've heard from others in Moon Palace Quaratine (MPQ) and will share their storeis as they come in. Seems that a lot of couples and families are just kept in their room if they all test positive, which makes sense. These stories are cut-and-pasted from email correspondence so you may have to infer my side of the conversation a bit.
Story 1:
"Good afternoon thank you for blogging your quarantine. My question to you is what does the examination consist of? We got tested on Thursday, January 6 and tested positive and we are now quarantined in our room until January 11. I booked my flight for January 12. Thank you in advance. Happy that you are home.
They placed the purely palace sticker (on our door). We do still have the bar but it’s locked. My wrist band is the only one working, my kids are deactivated and my husbands as well.
We all tested positive. We are in a junior suite. After I read your blog. I noticed the person across from us was on quarantine because I saw the red bags outside his room. He must of checked out yesterday. Because they sent someone in a haz mat suit and they sprayed the room they also removed all the beds and brought in other mattresses. They placed the sticker on the door. When we checked in the sticker was on the door. I think they just mean they have been sanitized. Housekeeping was there a few hours.
UPDATE JAN 11: Hi, we’re actually flying out tomorrow morning. We had to wait the full five days. We have already been seen by the doctor. I have received the letters and I already uploaded them to United Airlines. Fingers crossed we get to go home."
Story 2: "Canadian Couple"
"Was reading your blog this afternoon. I spoke with public relations today and told them that we were now testing negative on the rapid antigen, and asked if we would be able to just go for walks with masks on so we can leave the room and they've said no. Rules back home (our province) are that we isolate for 5 days and then masks for 5 days after that... but to fly back our PCR test has to be at least 14 days old but we don't have to test negative on PCR because that could be months. They've said we need to follow the Canadian rules--which at worst is 10 days of isolation--but it'll be the full 14 days according to the hotel. Luckily our wristbands still work and we have all our alcohol and I'm able to do some work (not enough to cover the cost of the hotel though haha). Most of the people that come to our room don't seem to know we have COVID so we still get the room service like drinks so that's something!
Yes they have said we would be paying after day 5 but I'm going to speak to them at checkout and ask if they can honor the form that we signed. I think the issue with the buffet is it requires our room number so that may be an issue? But I doubt the people at the desk know any different. I did actually go for a little walk to the cafe yesterday as they don't ask for your number. I suppose we could technically go to the pool as they don't ask for your room number there either. It's been gray and rainy anyway! Anyways I'm experimenting with new cocktails with the alcohol fruit juice and other drinks in the fridge. ;)
The problem with PCR tests is you can test positive on them for months after infection even if you aren't currently contagious with COVID and they are $90USD each. So we had rapid tests we brought with us from the UK that we've been using.
Public relations said we need to be negative on the same test we were positive on, ie: If you were positive on PCR you need to be negative on a PCR before you're allowed out of quarantine (OR 14 days) but as above that could be months... which is why we're allowed to travel on a previously positive PCR for upto 180 days without additonal testing as per Canada guidelines.
The thing that is frustrating is that if you're from America you'd be allowed out after 5 days and not have to pay the additional fees and not necessarily even have to test negative, but because we're from Canada it needs to be 14 days. It doesn't really make sense it's the same illness, Moon Palace should just follow the rules of Mexico since that's the country try they're in.
We did a PCR (done via the local hospital -- they come on site) as that's what is required for Canada. We tested positive on Jan 2. But only got the results at 11pm on Jan 3. We are flying out on Jan 15 as they are changing the rules in Canada on Jan 15 to only require 10 days from positive PCR so we will have done 12 days in quarantine.
Yeah I actually saved the picture of it (the "contract" we signed when we were put into Q) from your blog, they've already started billing it (Q room fees) on the app but will discuss on check out. We see the doctor Thursday morning and will just go out and see if we can book restaurants from then on.
I went and sat on the beach for a bit today and we've been for walks around so it hasn't been too awful!"
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